Frequently Asked Questions
Everything you need to know about your Woxer experience.
How do I determine the right size for me?
We recommend checking our comprehensive Size Guide, which includes measurements for waist and hips. If you are between sizes, we suggest sizing up for a more relaxed fit or sizing down for a snug, athletic feel.
What is your return and exchange policy?
We offer a 'First Pair Guarantee' where you can try your first Woxer risk-free. If you aren't satisfied, you can exchange it or get a refund within 30 days. For subsequent orders, items must be unworn and in their original packaging.
How long does shipping take?
Standard shipping within the United States typically takes 3-7 business days. International shipping times vary by location but usually range from 10-21 business days. Tracking information is provided via email once your order ships.
What materials are Woxer products made of?
Our products are primarily made from Modal, a sustainable fabric derived from beech trees. It is twice as soft as cotton, breathable, and moisture-wicking to ensure all-day comfort.
How should I care for my Woxer apparel?
To maintain the longevity of the fabric, we recommend machine washing on a cold, gentle cycle with similar colors. Tumble dry on low heat or air dry to prevent shrinkage and maintain elasticity.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer at the time of delivery.